Privacy Policy

socre808 (referred to herein as "we", "us", "our", or "the Platform") operates the online casino and sports betting service available at https://socre808.cam. We recognise that the privacy and security of your personal data is of paramount importance, and we take our responsibilities as a data controller seriously.

This Privacy Policy ("Policy") sets out in clear terms: what personal data we collect from players and visitors, why we collect it, how it is used and protected, with whom it may be shared, and what rights you have in relation to your data. This Policy applies to all individuals who register an account on socre808, access the Platform as a guest, or interact with us via live chat, email, or any other communication channel.

This Policy should be read in conjunction with our Terms & Conditions, which together form the complete framework governing your relationship with socre808. By using the Platform, you confirm that you have read and understood this Policy and consent to the data practices described herein.

The following terms carry the meanings set out below throughout this Privacy Policy:

socre808 collects personal data only to the extent necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of data we collect include:

3.1 Identity and Contact Data

• Full legal name as shown on your government-issued identification document
• Date of birth (for age verification —21+ requirement)
• Residential address, including postcode and state
• Email address and contact phone number
• Copies of identity documents submitted during KYC verification (Malaysian IC / MyKad, Driver's License, Passport)
• Selfie photographs submitted as part of the KYC process

3.2 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and method references
• Payment method identifiers (e.g., e-wallet account number, bank account details, cryptocurrency wallet addresses)
• Account balance history and bonus credit records

3.3 Account and Activity Data

• Username and encrypted account credentials
• Betting history, wagering patterns, and game session logs
• Promotional offer claims and bonus utilisation records
• Responsible gambling tool settings (deposit limits, self-exclusion status)
• Support interaction records and live chat transcripts

3.4 Technical and Device Data

• IP address and approximate geolocation derived therefrom
• Browser type, operating system, and device model
• Platform access timestamps and session duration logs
• Cookie identifiers and session tokens

3.5 Communications Data

• Content of email correspondence and support enquiries submitted to socre808
• Marketing preference settings and communication opt-in / opt-out records

Personal data is collected through the following means:

• Account Registration: Information you provide when creating your socre808 account, including your name, date of birth, email address, and contact number.
• KYC Verification: Identity documents and selfie photographs you upload to complete account verification prior to your first withdrawal.
• Deposit and Withdrawal Transactions: Payment details shared when you fund your account or request a payout via Touch'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, Boost, GrabPay, or cryptocurrency.
• Platform Usage: Automatically collected technical data through your interactions with the Platform, including IP address, device identifiers, session logs, and cookies.
• Customer Support: Information provided when you contact our support team through live chat or email.
• Responsible Gambling Tools: Settings and preferences you configure in relation to deposit limits, loss limits, session reminders, and self-exclusion.
• Marketing Communications: Opt-in preferences and engagement data from promotional emails or in-platform notifications where you have consented to receive marketing communications.

socre808 processes your personal data for the following specific, legitimate purposes:

socre808 processes your personal data one or more of the following legal bases, in accordance with applicable data protection legislation:

• Contractual Necessity: Processing required to perform the contract between you and socre808 — including account management, transaction processing, and service delivery.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and regulatory reporting.
• Legitimate Interests: Processing carried out in the legitimate interests of socre808, including fraud prevention, platform security, and responsible gambling monitoring — where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

socre808 does not sell, rent, or trade your personal data to any third party. We may, however, share your data with carefully selected categories of recipients under strictly controlled conditions:

• Payment Processors: Licensed payment service providers (including e-wallet operators such as Touch 'n Go eWallet, Boost, and GrabPay; banking partners including Maybank, CIMB, Public Bank, RHB, and Hong Leong; and cryptocurrency transaction processors) to facilitate deposits and withdrawals. Data shared is limited to what is strictly required to complete transactions.
• KYC and Identity Verification Partners: Third-party compliance service providers engaged to perform identity verification, document authentication, and age confirmation on our behalf. All such providers are contractually bound to use your data solely for verification purposes.
• IT Infrastructure Providers: Trusted cloud hosting and cybersecurity service providers who maintain the technical infrastructure underpinning the Platform. These processors are bound by formal data processing agreements.
• Regulatory and Law Enforcement Authorities: Government agencies, financial intelligence units, or law enforcement bodies where disclosure is required by applicable law, court order, or regulatory obligation.
• Professional Advisors: Legal counsel, auditors, and compliance consultants where engagement is necessary for the proper conduct of socre808's business operations, subject to applicable professional confidentiality obligations.

socre808 uses cookies and similar tracking technologies to maintain and improve the functionality of the Platform. A cookie is a small text file stored on your device when you visit the Platform. Cookies do not contain executable code and cannot access other files stored on your device.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for Platform operation. These include session authentication tokens, security identifiers, and load-balancing cookies. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display preferences, and previously selected account options.
• Analytical Cookies: Used to collect anonymised data about how visitors interact with the Platform, such as pages visited, time on page, and error events. This data helps us identify areas for improvement. All analytical data is aggregated and anonymised.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and support authentication security measures including multi-factor login verification.

socre808 does not use third-party advertising cookies or behavioural tracking technologies that would allow third parties to build advertising profiles based on your Platform activity.

8.2 Managing Cookie Preferences

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and security of your account session. Consult your browser's help documentation for instructions on managing cookie preferences.

socre808 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. The general retention principles we apply are as follows:

• Active Account Data: Retained for the duration of your account and for a minimum period thereafter as required by applicable anti-money laundering and gaming regulations.
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction in compliance with applicable financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for the period required by applicable regulatory obligations following account closure.
• Support Communications: Customer support correspondence is retained for a minimum of two (2) years to support dispute resolution and service quality review.
• Marketing Data: Marketing consent records and communication preferences are retained until you withdraw consent or request deletion, plus a short administrative period thereafter.

When personal data is no longer required for any legitimate purpose, it is securely deleted or permanently anonymised in accordance with our internal data destruction procedures.

socre808 implements and maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the Platform is protected using TLS (Transport Layer Security) 256-bit encryption. Personal and financial data stored on our servers is encrypted at rest.
• Access Controls: Access to personal data systems is restricted to authorised personnel on a strictly need-to-know basis, governed by role-based access controls and multi-factor authentication requirements.
• Infrastructure Security: Platform infrastructure is hosted secured data centres with physical access controls, continuous environmental monitoring, and redundant systems.
• Vulnerability Management: Regular security assessments, penetration testing, and automated vulnerability scanning are conducted to identify and remediate potential security weaknesses.
• Incident Response: A formal data breach response procedure is in place to ensure rapid detection, containment, assessment, and notification in the event of a security incident.

In the course of providing services to players across Malaysia and operating global technical infrastructure, personal data may be transferred to and processed in countries outside of Malaysia. Where such transfers occur, socre808 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided under applicable Malaysian data protection legislation.

Appropriate safeguards for international transfers may include contractual data transfer agreements, standard contractual clauses, or transfer to jurisdictions that provide an adequate level of data protection as recognised by applicable regulatory frameworks.

Where we engage third-party data processors located outside Malaysia — such as cloud infrastructure providers or international KYC verification services — we conduct due diligence to confirm the adequacy of their data protection practices before engagement.

Subject to applicable data protection law, you have the following rights in relation to your personal data held by socre808. These rights may be subject to certain conditions, limitations, or exemptions in specific circumstances — particularly where data must be retained for legal or regulatory compliance purposes.

To exercise any of the above rights, please contact our Data Protection team through live chat (available 24/7) or via email at [email protected]. We will respond to all verified data rights requests within 30 calendar days of receipt, or notify you if an extension is required.

The socre808 Platform is strictly for individuals aged21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under the age of 21, that account will be immediately suspended, all associated data will be flaged for review, and any funds deposited will be returned to the originating payment method following a compliance investigation.

If you are a parent or guardian and have reason to believe that your child has registered an account on socre808, please contact our support team immediately via live chat or email at [email protected] so that appropriate action can be taken without delay.

The socre808 Platform may, from time to time, contain references or links to third-party services, partner platforms, or informational resources. This Privacy Policy applies solely to data processing activities conducted by socre808 in relation to the Platform at https://socre808.cam.

socre808 does not exercise control over third-party websites or services and accepts no responsibility for their privacy practices, content, or data security standards. We encourage you to review the privacy policy of any third-party service before submitting personal data to them.

socre808 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable data protection law, regulatory requirements, or our internal data processing practices. The date of the most recent revision is always displayed at the top of this page.

Where amendments are material in nature — particularly those that affect your rights or the categories of data we collect — we will provide notice to registered users via email and/or a prominent in-Platform notification less than 14 days before the revised Policy takes effect.

Your continued use of the Platform following notification of amendments constitutes your acknowledgement of the updated Policy. If you do not agree to a revised Policy, you should cease using the Platform and may request account closure in accordance with the process described in ourTerms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or the exercise of your data rights, please contact the socre808 Data Protection team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the Platform. Our support team will triage your enquiry and escalate to the Data Protection team where required. Average initial response time is under 3 minutes.
• Email: [email protected] — data protection enquiries are escalated to the relevant team and typically receive a substantive response within 2–4 business hours for general queries, and within 30 calendar days for formal data rights requests.

When contacting us regarding a data rights request, please include your registered account email address and a brief description of your request to assist our team in responding efficiently. Identity verification may be required before your request is processed.